Service & Project Management

35% of Final Mark

Project Management

Evaluated within the same Learning Outcome as service, is the student's ability to listen carefully to directions, manage time well, manage a project (understanding the steps in a project, prioritizing steps, planning, dealing with barriers, and organization). Because of the importance and value of these two areas (service and project management), they are worth a total of 35% of the final grade in Information Technology Seven.

Asking peers for help and providing help to others will be tracked in the student tracking sheet.

Click below to download the Tracking Sheet, then save it into your "L" drive.

Day 1 Classes
Day 2 Classes

Service

In a hands-on course such as this one, the teacher provides a mini-lesson on the skills that will be required for the activity of the day; then, students have a chance to try the skills.

Mr. L, being who he is, likes to make things more challenging for students by providing several steps at one time. He does not believe in spoon-feeding students every little step, rather, he feels that students benefit more from intense concentration and a bit of a struggle. Students find that collaborating (helping each other) is the only way to master the skills. Students also learn to use the "help" options that are provided by every software manufacturer.

Everybody needs help at some point because they forgot the lesson or missed a class or just plain "blanked out". When this occurs, the first thing students usually do is to put up their hands and wait for help. In this class, if a student has a question about how to do something, Mr. Luxenburg will be the fourth person asked. Students will:
FIRST:
Try to "figure it out". Sometimes, a student won't even try a to solve the problem by trying a few things or looking around at the menu items for some possibilities. These few students simply ask first. In this course, students will be evaluated on their willingness to try to figure things out before asking a question. This does not have to be a long and arduous search for an answer. Trying to figure things out can be a minute of intense trying.

THEN:
Ask at least three other students before calling on Mr. L. Since students are evaluated on the degree to which they are of service to other students, this "three before L" policy provides everybody with an opportunity to help others.
Work collaboratively with other students to solve problems. This requires students who are asked for help to spend a moment working together with the person-in-need. A good place to go if students are completely stuck is the help option. Mr. L will be watching and will step in when he feels you have suffered enough and are still having trouble.