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Comox Valley School District

​​​​​​​​​​​SD71 is in the process of migrating email to Office 365 for all staff.

If you are having troubles logging in, please follow the instructions below on how to clear the web browser cache.



​​​How to clear the web​​ browser cache...

How to Clear the Cache in Go​​ogle Chrome

  1. From the "Menu" (3 dot colon :) button in the upper-right corner of the Chrome window, choose "More Tools" > "Clear browsing data…".
  2. Select "Menu" > "Settings" > "Advanced" > "Clear browsing data…".


  • P​ress "CTRL" + "Shift" + "Delete" keys – Time Range: All Time

How to Clear the Cache in Firefox

  1. From the History menu, select Clear Recent History. ...
  2. From the Time range to clear: drop-down menu, select the desired range; to clear your entire cache, select Everything.
  3. Next to "Details", click the down arrow to choose which elements of the history to clear; to clear your entire cache, select all items.


  • Press "CTRL" + "Shift" + "Delete" keys – Time Range: Everything

How to Clear the Cache in Internet Explorer

  1. Select Tools (via the Gear Icon) > Safety > Delete browsing history....
  2. Make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete.
  3. You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies.


  • Press "CTRL" + "Shift" + "Delete" keys – Click Delete

How to Clear the Cache​​ in Microsoft Edge

  1. Click the 3 dots … in the upper right and choose "Settings"
  2. Under Clear Browsing Data click the button "Choose what to clear"
  3. By Default the top 4 are checked off, and click "Clear"


  • Press "CTRL" + "Shift" + "Delete" keys – Click Clear

Safari 10.0.1+ (Mac) - Clearing Cache and Cookies

  1. Click on Safari and then on Preferences.
  2. Select Privacy and then click Manage Website Data.
  3. Select Remove All and then in the small popup, selection Remove Now.

Safari 8.0 - 10.0 (Mac) - Clearing Cache and C​​ookies

  1. Click Safari in the upper left hand side of your screen. In the menu that appears, click Preferences.
  2. In the window that appears, click the Privacy tab. Click the button Remove All Website Data....
  3. Click Remove Now in the pop up window that appears.​

Safari Mobile - clear cache on your iPhone​​

  1. Launch the Settings app from the Home screen of your iPhone or iPad.
  2. Scroll down and tap on Safari.
  3. Now scroll all the way to the bottom and tap on Advanced.
  4. Tap on Website Data. ...
  5. Scroll to the bottom again and tap on Remove All Website Data.
  6. Confirm one more time you'd like to delete all data.​